Snapdeal: It can be slow but painful ending !

On June 8, American e-commerce major Amazon announced an additional $3 billion investment in India, making clear its intention to win in the country. This throws up a massive challenge for all homegrown e-commerce companies, among which Snapdeal could be hurt the most.

The Gurgaon-based firm currently has Amazon India (Amazon.in) snapping at its heels for the second position in an overcrowded market. Snapdeal lags Flipkart on most metrics, and is only marginally ahead of Amazon.in.
 

Launched in 2010 by Wharton graduate Kunal Bahl and IIT-Delhi alumnus Rohit Bansal, Snapdeal has around 150,000 sellers and delivers in over 5,000 cities in India, according to its website. In March 2016, its gross merchandise value (GMV, or the total worth of merchandise sold through a marketplace) stood at around $4 billion.

 

The company is backed by Japan’s SoftBank, the Alibaba Group, Taiwan’s Foxconn Technology Group, American e-commerce firm eBay and Tata Sons chairman emeritus Ratan Tata, besides venture capital and private equity investors such as BlackRock, Nexus Venture Partners, Intel Capital, and Kalaari Capital.

“Finding their identity from last 2 years”

Despite such strong backers, Snapdeal is increasingly losing relevance among customers and needs to find its unique selling proposition (USP) soon.

                           

“Snapdeal has been having an identity crisis for the last couple of years,” said Sanchit Vir Gogia, ‎chief analyst at Delhi-based Greyhound Research. “Flipkart has the advantage of a strong logistics infrastructure that they have developed in-house. And Amazon has long years of experience and deep pockets. But Snapdeal has not solved the logistics problem and it will suffer because of the lack of ecosystem.”

Flipkart vs Snapdeal

Snapdeal was founded three years after Flipkart (2007). Even six years after its inception, though, the company has failed to bridge the gap with its older rival. If anything, the gap has only widened in recent years.

The two companies do not share most of their financial figures publicly, but, based on available information, here’s how they stack up:

 

Valuation: Earlier this year, Flipkart was devalued by multiple investors to anywhere between $9 billion and $11 billion. Even then, it is valued higher than Snapdeal, which was reportedly worth $6.5 billion in February.

 

Funding: Flipkart is among India’s most-funded startups, having raised around $3.5 billion in 12 rounds, according to online startup database CrunchBase. Snapdeal has tapped the market 11 times, but could raise only $1.7 billion.

 

App stats: The number of downloads of Flipkart’s android app far outnumber those of the Snapdeal app. The Flipkart app is rated 4.2 on a scale of 5 by users on the Android Play Store; Snapdeal’s is a tad lower at 4.1.

Seller recall: Amazon is the favourite e-commerce brand among Indian sellers, followed by Flipkart, a study by New York-based market research firm Nielsen said in June. Sellers are important because firms with a greater variety of products attract more buyers.

                                                      

The Amazon threat

Amazon, which launched its Indian arm in 2013—six years after Flipkart was founded and three years after Snapdeal—already has a formidable presence in the country.

The company’s investment commitment to India is now higher than the total funds raised till now by both Flipkart and Snapdeal together.And it looks like Amazon is rapidly rising to the top.

 On May 28, it had 24.1% monthly active users (MAU), way higher than Snapdeal’s 13.1%. MAU represents the share of mobile users in India who open a company’s app at least once in a given month.

Nikesh Arora, former president of SoftBank, which is an investor in Snapdeal, recently acknowledged Amazon’s threat to Snapdeal.

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“In the last two years what has happened is that Jeff Bezos has come out and said he wants to win India at all cost. He will spend billions of dollars in India and that’s a new competitive fact. You have to figure out a way to compete with that,” Arora told The Times of India in an interview.

 

However, Snapdeal itself is confident about its position. “Amazon’s ‘threat’ to Indian e-commerce players is being overstated by media,” a company spokesperson told Quartz. “We spend less time thinking about what our competition is doing than thinking about what we can do for customers. ”

 

Winner’s market

Historically, internet-based businesses have often had a single dominant market leader—like Facebook in social networking and Google in search.

 

“I don’t believe the Indian market will be able to sustain two big domestic players and one big international player,” said Anindya Ghose, director of New York University’s Center for Business Analytics. “In about three years, I believe, the Indian market will have to consolidate into one international and one domestic player. So it will be Amazon, and either Flipkart or Snapdeal.”

 

Based on current data, then, it is not hard to call the winner among Flipkart and Snapdeal.However, Arora, who was on Snapdeal’s board until recently, disagrees on this count.

 “In India, you will have a dominant player and others will exist, too. It won’t be a winner-takes-all market, either in e-commerce or in ride-hailing,” Arora told a newspaper. “The question is who will be the big and the small players, (and) with what market share?”
 

At Snapdeal

In the meantime, Snapdeal, like rival Flipkart, has been grappling with internal challenges.Among other things, the company has missed its sales targets. Snapdeal’s GMV of around $4 billion in March 2016 was far below CEO Bahl’s $10-billion target.

 

There have also been several top-level exits in 2016. In January, senior vice-president of marketing Srinivas Murthy resigned. In May, it lost its prized Silicon Valley hire Anand Chandrasekaran, who was its chief product officer. In June, the business head for electronics, Saif Iqbal, quit.

 

At the other end, the company is going slow on hiring. “We plan to remain very close to our current employee strength over this year,” a Snapdeal spokesperson said.

 

In May, The Economic Times reported that the company had scaled down operations in its regional offices at Bengaluru, Mumbai, Kolkata, and Hyderabad, and may even shut down a few if it fails to raise a fresh funding round. Snapdeal, however, trashed these reports as “incorrect, baseless and misleading.”

The company is attempting to tap into the talent pool in Silicon Valley. On May 30, Snapdeal said it has set up a data sciences centre at San Carlos, California, which will help it hire veteran data scientists who could help Snapdeal develop stronger capabilities around analytics and predictive behaviour.

 To its credit, Snapdeal has been more aggressive in terms of acquisitions than rival Flipkart. The company is credited with the biggest acquisition ever in the Indian startup space—mobile payments startup, Freecharge, for around $450 million.
 

Since 2010, Snapdeal has acquired 13 companies, while Flipkart bought nine.

 But experts are unsure if all these acquisitions will help Snapdeal find its mojo. “It is incredibly difficult to find a USP in e-commerce retailing. There is only so much one can fight on reducing costs and margins,” Ghose of New York University said.

Startup- 5 Step Action Plan for Entrepreneurs!

“It’s all about the priorities along with the ‘Will’, how faithful and dedicated a person is, defines the intensity of success in a startup” 

Starting up a venture or initiating something on your own gives immense pleasure and the feeling of satisfaction. Whether it is successful or not successful, but yes! It gives the strength to the character of a person. The startup leader wears many different hats to perform variety of jobs and in the end he is a skilled man, who is different from the 90% crowd who haven’t even tried.

It takes determination with fortitude to leave a well paying job to pursue the dreams and taking risk to start a venture. These people are unique in themselves and have their own kind of respect in the minds of people around them. Some of these brave people have shared their views and experiences for those who are on their way to become an entrepreneur, let us have a look on it.

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1. Research, Research and more Research : 

If you are about to or have already left your job, then you would have already set the eyes on some problem or an opportunity that you want to address. But even before you write a line of business plan or code make sure you spend considerable amounts of time to validate your idea. Talking to your expected target audience, your customers and stakeholders, and conducting on-ground research definitely deserves top priority, instead of jumping headfirst into building a product, or a deck for that matter.

As a startup, you will encounter many barriers and challenges, and the only way around them is to know your stuff- better than anyone else. Unbiased information from candid potential customers and users will either give you further validation or help you alter some of your visions accordingly. Either way, it’s a win-win situation.

2. Dividing the Ultimate Purpose into actionable goals, with deadlines:

The thing to remember is that you are now in the driver’s seat- so drive responsibly!  It is not like the corporate job, where we expect the manager to draw up a vision . Creating a vision is our own responsibility here, also the vision(ultimate purpose) needs to be broken down into realistic goals along with a deadline to keep a watch on ourselves.

Building a ‘plan of action’ document with resource allocations and deadlines is the key to effectively building and running a business. The action items need to be realistic and should be achievable with your existing or future team. For the progress of startup, the target dates are considerably important to ensure the unnecessary energy and resources exhaustion.

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3. Focus on Sales:

‘Constantly work on building relationships and the sales revenue will automatically improve.’

It can be all too easy to get stuck in a romantic view of the business when one is doing what he/she loves, forgetting the fact that it also needs to be profitable. Every single day, the focus must be there to generate the revenues. The founders must not ignore this fact at least till the time they are not having a sales team, even if they have a sales team, they are the “Chief Convincing Officer”. 

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4. Don’t over-burn, or it will burn your startup:

Make sure not to succumb to worldly desires during this whole period because it will only put you in an unpleasant situation later on. No matter how much money you have in the bank- always think efficient and effective. Get an old aircon or laptop even if it has a few months of life left, instead of buying new ones; and make sure never to waste any energy/electricity. Never block capital.

5. Don’t be hasty:

You must learn not to rush things, because success takes time. Patience and determination is extremely important. Don’t drive too fast thinking it will make the road shorter. Feeling pressured into doing things too fast is what should be avoided at all times. Endure and persevere, because if you simply hurry things, it will impact negatively on the work. Ironically, if you push things too soon it may only take you farther away from your goals.

To sum up, if one approaches this path sensibly, responsibly and maturely, starting up can be a priceless experience. Unfortunately, it can’t be learnt sitting in a classroom or enrolling in an online entrepreneurship course.

Hard work pays off all the time, so no matter what your next day or week throws at you, don’t ever give up hope. Leave no stone unturned and keeping pushing hard to see your vision transform into reality. There will be days that will leave you unnerved, but then take a moment to remember the dream you had, long before all this happened, and stay true to it. Trust yourself, it will work !

Keep going ! All the best !